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Conference Talks & Training
Job search via social networks and profile optimisation
Conference Talks & Training
Hiring manager and recruitment training
External Recognition & Publications
Articles by Fiona
Areas of Expertise
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The commercial case for talent acquisition models: pricing, packaging and break-even logic for RPO, Recruitment as a Service and agency models
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Building recruitment business cases and cost/ROI models (cost-per-hire, time-to-hire, break-even, worked client scenarios)
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Designing and interpreting recruitment KPIs and performance frameworks
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Recruitment product design and commercialisation, from market research to go-to-market
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Organisational development and readiness for growth: job architecture, capabilities, leadership and process design
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Organisational transformation in the age of AI: governance, capability building, trust and adoption
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Technology-supported process design: deciding where automation carries a recruitment process and where human judgement stays
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Building and leading multicultural, multilingual talent sourcing and recruitment delivery teams across Europe
EDUCATION
Diploma degree (Diplom) in International Business, University of Passau, Germany (2003-2008)
Postgraduate degree in International Human Resource Management, Oxford Brookes University, United Kingdom (2006-2008)
Languages
German (native)
English (fluent)
French (fluent)
Spanish (conversational)
Change is an opportunity, not a threat. Whether it is a new technology, a new process or a new organisational structure, the real work is bringing people with you, and that is where the value is either created or lost.
Professional Background & Career Journey
Fiona-Sophie Grube has spent 20 years in talent acquisition and HR. She started in agency recruitment and temporary staffing (Arbeitnehmerüberlassung) as a staffing consultant in Germany, then moved in-house as assistant to the CEO, combining hands-on HR administration with strategic, organisational and process design work.
She joined Serendi as a recruiter and quickly took on leadership of candidate sourcing operations, building Serendi's sourcing teams in Poland and Hungary and managing the consolidation of sourcing into Hungary, including the relocation of the sourcing centre from Switzerland. From there she moved into broader delivery responsibility and client-facing work, and then into solution design and implementation on more than 20 RPO accounts across Europe, many of them multi-country.
Her client work spans services, manufacturing, pharmaceuticals, consulting and technology, with a focus on the DACH region, Benelux and Central Europe.
Role at Serendi
As Chief Development Officer, Fiona-Sophie leads Serendi's business development and organisational development, including leadership of the HR function.
Her day-to-day spans solution design and the fine-tuning of Serendi's commercial offerings, presenting solutions to clients, and product design, most recently the end-to-end development of Serendi Flex, the company's Recruitment as a Service model, from initial research through design to commercialisation. She covers Europe, primarily DACH, Benelux and Central Europe.
Beyond the Office
Fiona-Sophie is a German native who has lived on three continents since childhood, in the United Kingdom, Greece, Southeast Asia and Central America, and is now based in Fribourg, Switzerland. She is a mother of three daughters, whom she is raising multilingually, and sees combining a career with family life as part of what leadership means, setting the example herself and helping build an organisation where that is genuinely workable for everyone else.
What Drives Fiona
She writes about the economics of hiring because most hiring decisions are made without them. A model that cannot be costed cannot be defended, and a business case that ignores what it asks of people will not survive contact with the organisation. Both halves have to hold.
Understanding the mechanics is what has moved her career forward. She has never been able to leave a system unexamined: from agency recruitment into sourcing operations, then solution design, then building a recruitment product from scratch, each step meant taking a new set of mechanics apart.
What she values most is what happens to people along the way. She has coached and mentored colleagues from internship into management roles, and treats that as the clearest evidence that a structure was designed well: the people it grew matter more than the numbers it produced.
From agency recruitment and in-house HR to sourcing leadership and the boards of Serendi.
20+
YEARS IN TA & HR
20+ RPO builds across services, manufacturing, pharma, consulting and technology.
Multi-Country
RPO SOLUTIONS DESIGNED
Designed Serendi's Recruitment as a Service model from research to commercialisation.
Serendi Flex
PRODUCT ARCHITECT