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Data Privacy Policy

This website (the "Site") is hosted by Serendi International S.A., Switzerland, for all of its daughter companies and branches (called "Serendi"). Serendi understands that your privacy is important to you and is strongly committed to protecting your privacy and the personal information that you may provide to Serendi as you access the Site, and if you fill the contact form. In addition, information that you send to Serendi using the contact form to submit an application will also be treated in accordance with this Privacy Policy. In this written Privacy Policy, Serendi describes the scope and breadth of our commitment to privacy. Serendi may, in its discretion, amend this Privacy Policy from time to time. Any material changes to our policy will be reflected on this page, so that you remain informed about the information we collect and how we use it. By exploring and using this Site, and by submitting information to Serendi, you agree to Serendi's use of such information as described herein. This Site may contain links to external sites, which sites are not governed by this privacy policy, and Serendi does not take responsibility for the privacy practices of any third party sites to which we link.

 

Collection of Personal Data

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, phone number, communications); and comments, when users fill the contact form. We may use this data to tailor the visitor's experience at our Site. We sometimes aggregate demographic information, and the types of systems and browsers of users for internal purposes, so that we may better understand the user population of our Site, identify subject areas of interest, and determine whether the Site is designed to work with the computer settings of a majority of our visitors.

In addition, information containing recruitment relevant data (CV, contact details etc.) that you send to Serendi using the contact form falls under the scope of Serendi's Recruitment Data Privacy Statement and is treated in accordance with it.

 

Cookies

Serendi may use browser cookies on this Site to keep track of your visit to our Site. A "cookie" is a small amount of data that is sent from a Web server to your browser and stored on your computer's hard drive. We may also use cookies to track which areas of the web site are most popular with our users and to further Serendi's understanding concerning overall use of the site. With most Internet Browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored on your computer. Please refer to your browser instructions or a help screen to learn more about these functions and how to use them. Please be advised that certain sections or functionalities of the Site may be inaccessible to you if your browser does not accept cookies.

 

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Website Hosting

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us present our services and solutions. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

Security Processes

Serendi has in place technological and operational security processes designed to protect personally identifiable information from loss, misuse, alteration or destruction. Only authorized employees and contractors will have access to any data provided by you, and that access is limited by need. Each employee or contractor having access to any personally-identifiable information is obligated to maintain its confidentiality. Although we take steps that are generally accepted as industry standard to protect your personally-identifiable information, Serendi cannot guarantee that your personally-identifiable information will not become accessible to unauthorized persons.

 

Links to Other Web Sites

Serendi is not responsible for the privacy practices or the content of any non- Serendi web sites to which we link from this Site.

 

Compliance With Law

Serendi complies with all applicable privacy laws and regulations. Serendi may be compelled to surrender personal user or customer information to legal authorities without express user consent if presented with a court subpoena or similar legal or administrative order, or as required or permitted by the laws, rules and regulations of any nation, state or other applicable jurisdiction. Also, in the event of a violation of the terms and conditions of use of this Site or a violation of any restrictions on use of materials provided in or through this Site, we may disclose personal user information to our affected business partners or legal authorities.

 

Change and/or Delete Information

You may access, correct, update, and/or delete as the case may be, any personally-identifiable information that you submit to Serendi through this Site or through other means. To do so, please contact us on privacy@serendi.com

 

EU Residents

If European Union (EU) data protection law applies to the processing of your information, you can exercise your right to request access to, update, remove, and restrict the processing of your information. You also have the right to object to the processing of your information or export your information to another service. Please email privacy@serendi.com to exercise these rights.

We process your information for the purposes described in this policy, based on the following legal grounds:

With your consent

We ask for your agreement to process your information for specific purposes like sending emails, and you have the right to withdraw your consent at any time.

When we're pursuing legitimate interests

We process your information for our legitimate interests while applying appropriate safeguards that protect your privacy. This means that we process your information for things like:

  • Providing, maintaining, and improving Serendi Site to meet the needs of our users.

  • Understanding how people use our Serendi Site to ensure and improve its performance

  • Customizing Serendi Site to provide you with a better user experience

  • Marketing to inform users about our Serendi Site

  • Performing research that improves our Serendi Site for our users and benefits the public

When we're responding to a contact request

We process your data to respond to your request and follow-up on your questions and inquiries.

When we're complying with legal obligations

We’ll process your data when we have a legal obligation to do so, for example, if we’re responding to legal process or an enforceable governmental request.

Data protection officer

We have appointed a Data Protection Officer to oversee our management of your personal information in accordance with this Privacy Policy. If you have any questions or concerns about our privacy practices with respect to your personal information, you can reach out to our Data Protection Officer by sending an email to privacy@serendi.com or by writing to: Serendi Interantion SA , Data Protection Officer, Avenue de la Gare 2, 1700 Fribourg, Switzerland.

Contact Us

Please contact Serendi with any questions or comments about this Privacy Policy, your Personal Information, our use and disclosure practices, or your consent choices

 

Data Protection Officer
Serendi International  S.A 

Avenue de la Gare 2
1700 Fribourg
Tel.: +41 26 422 01 59
E-Mail: privacy@serendi.com 

Last Revised

This privacy notice was last updated on the 23th August 2019

Terms and Conditions of Use

Your access to and use of the Site are subject to certain terms and conditions, which are summarized in this Terms and Conditions of Use.

 

These Terms and Conditions of Use ("Terms and Conditions") apply to your use of and registration with Serendi.com (the "Site") owned and operated by Serendi International S.A., Switzerland, for all of its daughter companies and branches (called "Serendi").

Please Read these Terms and Conditions Before Accessing, Browsing, or Otherwise Using the Site

Your access to, and browsing, review and use of the Site is subject to these Terms and Conditions and all applicable laws. By accessing and using the Site, you accept these Terms and Conditions, without limitation or qualification. If you do not agree to the Terms and Conditions, do not use the Site. If, at any time, any part of the Terms and Conditions is no longer acceptable to you, immediately terminate your use of the Site.

 

Right to Change, Modify or Delete the Terms and Conditions

Serendi reserves the right to change, modify, add or delete portions of the Terms and Conditions at any time, without prior notice. Please re-review the Terms and Conditions periodically for changes. Your continued use of the Site will mean that you accept such changes or deletions.

 

Privacy

Please refer to Serendi 's Privacy Policy for information regarding the Company's collection, use, and storage of users' information.

 

Copyright and Use of Site Content

This Site and all the information it contains, or may in the future contain, including, but not limited to, articles, memoranda, bulletins, reports, press releases, opinions, text, directories, guides, photographs, illustrations, trademarks, trade names, service marks and logos (collectively, the "Content"), is the property of Serendi, and is protected from unauthorized copying and dissemination Copyright law, trademark law, international conventions, and other intellectual property laws. Certain of the trademarks and logos displayed on the site are owned by third parties. Except as we have described in these Terms of Use, nothing contained on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use this Site or any Content displayed on this Site, through the use of framing or otherwise, without the prior written permission of Serendi or such third party that may own the trademark or copyright of material displayed on this Site.

 

Non-Endorsement

The Site may contain links to sites on the Internet that are owned and operated by third parties (the "External Sites"). You acknowledge that Serendi is not responsible for the availability of, or the content or software applications located on or through any External Site. You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or External Sites.

 

Third Parties

Serendi may provide you with links to third party Web sites, and some of the content appearing to originate from the Site may be supplied by third party content providers. Serendi has no responsibility for these third-party Web sites, which are governed by the terms of use and privacy policies, if any, of the applicable third-party Content providers.

 

Indemnification

You agree to indemnify and hold Serendi harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

 

 

Contact Us

 

If you have any questions about these Terms and Consitions of Use, please contact us.

 

Marketing & Communications
Serendi International  S.A 

Avenue de la Gare 2
1700 Fribourg
Tel.: +41 26 422 01 59
E-Mail: communications@serendi.com