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SERENDI Flex · Recruitment Subscription
Built for Europe
One flat subscription. More structure than an agency. More flexibility than RPO.
The only subscription recruitment service built for hiring across multiple European countries, in 18 languages, under one contract. Delivered by Europe's award-winning recruitment team.
Serendi Flex is a recruitment subscription: a flat package fee gives you a dedicated recruiter and a set of role intake credits. A published closing fee applies only when you hire.
Product
Serendi Flex
Category
Recruitment Subscription (Recruitment as a Service)
Plans
Start €8,500 · Grow €19,500 · Scale €36,500
Intake credits included
7 (Start) · 15 (Grow) · 25 (Scale)
Credit activation validity
2 months · 4 months · 6 months
Closing fee per hire
€4,700 to €13,000, by salary band
Average all-in cost
Around 11% of total compensation
First candidates
Under 7 days from intake (SLA)
Shortlist
Minimum 3 vetted candidates per role
Hire guarantee
3 months, on Flex Scale
Coverage
Across Europe, delivery in 18 European languages
Provider
Serendi, European RPO provider since 2011, HRO Today Baker’s Dozen 2025 Winner
Hiring Roadblock
Agency fees crush small hiring rounds while RPO is too big to set up.
Requisitions spike, then pause. You need to move fast with lean hiring needs and a limited budget.
Hiring Roadblock
Multiple agencies create fragmented quality and drain budgets with hidden costs.
You hire across several roles or geographies and need consistency plus transparency.
Hiring Roadblock
One bad senior hire costs more than a whole subscription. Scaling fast impacts quality.
You are scaling hiring and need guarantees, discretion, and priority but RPO still feels too heavy.
Each Flex plan is built around an outcome. Choose the situation that matches yours.
Stuck Between Agencies and RPO?
Here Are Three situations Serendi Flex was built for
Talentakquise für Europa
Talentakquise für Europa
Standard terms, no scoping phase. A flat package fee buys a service tier and a set of role intake credits. One credit starts one recruitment: a structured intake, AI-powered sourcing, human screening, and a shortlist of minimum 3 vetted candidates, with first profiles in under 7 days. A published closing fee applies per successful hire, based on the role's salary band. You pick plan and start.
1
Pick your plan
Choose Start, Grow, or Scale and book your kick-off to activate your account and brief your first position.
2
Brief your role
One intake credit starts an intake call. You get the documented brief back for alignment.
3
Get your shortlist
AI-powered sourcing and human screening deliver at least 3 vetted candidates, first profiles in under 7 days.
4
Hire & pay per result
You interview and decide. A published closing fee applies only on a successful hire, set by the salary band.
SCALE
Volume & Risk Reduction
€36,500
25 role intake credits included · €1,460 /credit
+ closing fee per hire
Included
Intake credits to be activated within 6 months
Carry-over and upgrade possible
Assisted onboarding
Service Features
Everything in GROW and
Safeguards
Your hiring stays private. We never reveal your identity until a candidate has signed an NDA, protecting your strategy at every stage. Takes 2 intake credits.
Confidential Search with NDA Protection
If a new hire leaves within three months, we restart the search. No new fee, no new intake credit required.
Hire Guarantee (3 months)
Know exactly who you are competing against for this talent, and what it takes to win them over.
Competitor Mapping Report
GROW
Control & Visibility
€19,500
15 role intake credits included · €1,300 /credit
+ closing fee per hire
Included
Intake credits to be activated within 4 months
Carry-over and upgrade possible
Service Features
Everything in START and
Intelligence & Support
Before we start searching, we show you exactly what the market looks like, so expectations are grounded in reality from day one.
Talent Market Intelligence
Real-time visibility into your pipeline status, delivery performance, and package usage. No chasing for updates.
Live Pipeline Dashboard
We coordinate interview logistics so candidates keep moving through your process, without the back-and-forth landing on your desk.
Interview Scheduling Support
MOST POPULAR
Start
Easy Entry & Flexibility
€8,500
7 role intake credits included · €1,214 /credit
+ closing fee per hire
Included
Intake credits to be activated within 2 months
Carry-over and upgrade possible
Service Features
An experienced recruiter, your dedicated Talent Acquisition Partner, owns your searches from day one and stays with you for every role that follows.
Dedicated Talent Acquisition Partner
Every search starts with a focused intake call, structured, recorded, and documented so nothing gets lost in translation.
Structured Search Briefing
We reach further and move faster. Fresh pipelines, every search. AI finds them fast, our recruiters decide who is worth your time.
Sourcing Beyond the Active Market
Your shortlist lands with a short personal video from each candidate, plus full documentation, minimum three per role, ready for your decision.
Qualified Shortlist
We keep your candidates engaged and your pipeline moving, right through to a confirmed hire.
Proactive Pipeline Management
Your first qualified shortlist lands within seven days of intake. A real presentation, not a placeholder update.
First Candidate Within 7 Days
We do not stop when the search gets hard. We stay on every mandate until you have a hire, or until you tell us otherwise.
Active Until You Hire
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Mix salary bands freely. You do not have to fill every role at the same grade. A single plan covers hires across different salary bands, and each hire is charged the closing fee for its own band.
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Validity is about activation, not completion. Intake credits have a limited validity that defines when a credit must be activated. It does not limit the recruitment duration. A search started in month 3 of a 4-month validity continues beyond the validity end.
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Credits carry over. Unused credits roll into your next subscription period. On complete termination of a package, remaining credits expire.
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Upgrade anytime. You pay the price difference only, keep all unused credits, and the new tier's full validity starts from the upgrade date.
For the full breakdown behind these numbers, read our guide to recruitment as a service pricing.
TC €40,000 - €60,000
€4,700
TC €60,001 - €90,000
€7,600
TC €90,001 - €120,000
€10,300
TC above €120,000
€13,000
Closing Fee per Hire
Plans & Pricing
All fees are published. The package fee buys your service tier and role intake credits. A closing fee applies per successful hire, by salary band. Hover any feature for detail, and use the calculator for your exact cost.
Where Flex ends and RPO begins
Flex ends at shortlist acceptance, with scheduling support. It does not include ATS or system integration, embedded or branded recruiters, client-facing interviews, offer management, or customized process design. Sustained volume above 50 hires per year also routes to RPO. Above that line, Serendi moves clients to a tailored RPO solution.
CONTINGENT AGENCY | SERENDI FLEX | FULL RPO | |
|---|---|---|---|
Commitment | None, pay per hire only | 2 to 6 months, subscription | 12+ months, or FTE based |
Volume | Single roles, ad hoc | 7 to 50 hires | 50+ hires per year, or fully customized |
Price model | 15 to 30% of candidate salary | Flat package + closing fee per hire (~11% of TC) | 7 to 9% of TC, transactional or retainer |
Setup | Days, individual contracting | Flexible, without ramp-up | 4 to 8 weeks, integrated onboarding |
Service depth | Generic agency process | Productized, no scoping | Fully tailored and customized |
ATS and tools | None, email-based | Our dashboard, GDPR-native | Integrated with client systems |
Team | Shared across many clients | Dedicated TAP + named backup | Branded, embedded recruiters |
Best for | Single one-off pain points | High flexibility with structural challenges, one-stop solution | Strategic TA layer, full integration, high volume |
Where Flex Sits
AGENCY VS FLEX VS RPO
Serendi Flex is the subscription middle ground, with clear borders to contingent agencies on one side and full RPO on the other.
Each tier is built around an outcome. Find the situation that matches yours, then see the exact cost in the plan below.
Which Plan Fits Your Situation
We worked in an agile manner and nicely adapted depending on the situation and changes. This is how the team dedicated to LNDS went above and beyond for us.
Head Of People
Serendi helped us secure top talent while eliminating the burden of high agency costs. Their flexible, success-based model means we only pay for real results, making hiring both predictable and stress-free.
Global Head of Talent Acquisition
Serendi delivered exceptional support when we needed to scale in a new location. Their team was responsive, flexible, and genuinely invested in our success. Their recruitment coordinators were game-changers, the engine that kept high-volume recruitment running smoothly.
Talent Acquisition Manager
Serendi’s team feels like our own, going beyond transactions with high standards, asking the right questions, and using market data and candidate insights to build our company together.
Head of Talent Acquisition
Serendi has been a loyal partner to PPG for over 10 years. Cooperation is very good, communication is easy-going, and candidate quality is strong thanks to detailed intake discussions.
HR Business Manager
Serendi established a structured end-to-end RPO model that delivered 100+ hires annually and built lasting trust. Our collaboration was so effective that it became the blueprint for Ferring's internal talent structure.
Talent Acquisition Partner
Flex is a new product on a proven engine: the recruiters who run award-winning RPO programs for European mid-market and enterprise clients.
HRO Today Baker’s Dozen 2025 Winner
HRO Today's Baker's Dozen RPO ranking is scored only on client satisfaction. Serendi has ranked regularly since 2020.
Everest Group PEAK Matrix Major Contender & Star Performer
Everest Group, a top independent global research firm, has ranked Serendi regularly since 2022 as a consecutive Major Contender and Star Performer in RPO for EMEA.
Why Serendi Flex
Six advantages that set Serendi Flex apart in Europe, starting with the one no Continental competitor can match.
1
Multi-Country, One Contract
Hire across multiple European countries on one contract and one contact. One standard process keeps every cross-border search simple.
2
Multilingual Engagement
Outreach and screening run in the candidate's own language. A conversation that feels native often wins over a strong passive prospect.
3
Beyond the Active Market
Fresh pipelines on every search through AI-powered multi-platform sourcing. Our recruiters decide who makes the shortlist.
4
GDPR-Native by Default
Candidate data is on EU infrastructure, handled to GDPR standards from first contact. Compliance is settled before it comes up.
5
Enterprise-Grade Credentials
Every Flex search is run by the recruiters behind our award-winning enterprise RPO programs, with over a decade of European hiring experience.
6
Clean Path to RPO
When hiring outgrows a subscription, you move up to a tailored Serendi RPO engagement, run by the team that already knows you.
Pick Your Plan.
Book Your Kick-off.
Book your kick-off below. Bring a job description for the first role you want to fill, and sourcing begins right after.
Recruitment as a Service (RaaS), also called a recruitment subscription, is a model where a company buys recruiting capacity as a productized package instead of paying a percentage of each hire's salary. Serendi Flex delivers it as published plans with role intake credits and a fixed closing fee per hire.
A contingent agency charges 15 to 30% of salary per placement with no commitment. RPO embeds a fully customized recruitment function for 12+ months. RaaS sits between them: a productized subscription with a dedicated recruiter, published flat pricing around 11% of total compensation, and a 2 to 6 month commitment.
Serendi Flex publishes all prices: €8,500 for 7 intake credits, €19,500 for 15, €36,500 for 25. A closing fee of €4,700 to €13,000 applies per successful hire, by salary band. The all-in average is around 11% of total compensation.
An intake credit is the unit of capacity that governs how many recruitments you can start. Each credit initiates one search and covers the full intake, sourcing, screening, and shortlisting process. Credits must be activated within your plan's validity window and can be used flexibly across roles and timing.
No. Serendi Flex is productized, with published flat pricing and standard terms. You pick a plan and start, with no scoping call, proposal, or negotiation. Needs that require customization, system integration, or embedded recruiters route to Serendi RPO instead.
The kick-off activates your account and runs your first role intake. It is operational setup and a structured briefing, not a sales meeting or a consultation about whether to buy. After it, sourcing begins and your first candidate follows within 7 days.
No. The validity only defines when a credit must be activated. Once activated, the recruitment can run for as long as needed, even after the validity window closes. A search started in month 3 of a 4-month validity continues beyond month 4.
Inside an active subscription, unused credits roll over into your next cycle, so a deprioritized role does not cost you the credit. They only expire if you terminate the package completely.
Yes, at any time. You pay only the price difference between tiers, keep all unused credits, and gain the new tier's features immediately. Active searches move to the upgraded features too, with timing depending on their stage. The new tier's validity starts from the upgrade date. Downgrades apply at the next renewal.
A minimum of 3 vetted candidates per role, each with a concise cover page and LinkedIn link, full structured screening documentation, candidate-submitted documents, and, where the candidate consents, a short personal video introduction.
Yes, on Flex Scale. If a placed candidate resigns voluntarily within three months, Serendi restarts the search with no new closing fee and no new intake credit, provided the role reopens with substantially the same requirements.
Choose RPO when you need ATS integration, embedded and branded recruiters, customized processes, or sustained volume above 50 hires per year. Flex ends at shortlist acceptance with scheduling support. Above that line, you move to a tailored RPO setup.
A search where your company name stays undisclosed until a candidate signs an NDA, so only screened, committed candidates learn you are hiring. Confidential searches are part of Flex Scale and use 2 intake credits per search.
FAQ
